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ITIL Certifications


ITIL Foundation


ITIL Intermediate Level

  • Service Capability
    • ITIL OSA - ITIL Operational Support and Analysis
    • ITIL PPO - ITIL Planning, Protection and Optimization
    • ITIL RCV - ITIL Release, Control and Validation
    • ITIL SOA - ITIL Service Offerings and Agreements
  • Service Lifecycle

ITIL Managing Across the Lifecycle

  • ITIL MALC - ITIL Managing Across the Lifecycle

ITIL Expert Level


ITIL Master Qualification

ITIL Exams

  • ITIL Practitioner - ITIL Practitioner
  • ITILEX-MALC - ITIL Expert Managing Across the Lifecycle
  • ITILFND - ITIL Foundation
  • ITILSC-OSA - ITIL Service Capability Operational Support and Analysis
  • ITILSC-PPO - ITIL Service Capability Planning, Protection and Optimization
  • ITILSC-RCV - ITIL Service Capability Release, Control and Validation
  • ITILSC-SOA - ITIL Service Capability Service Offerings and Agreements
  • ITILSL-CSI - ITIL Service Lifecycle Continual Service Improvement
  • ITILSL-SD - ITIL Service Lifecycle Service Design
  • ITILSL-SO - ITIL Service Lifecycle Service Operation
  • ITILSL-SS - ITIL Service Lifecycle Service Strategy
  • ITILSL-ST - ITIL Service Lifecycle Service Transition
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