Getting ITIL Certification

Vendor: ITIL

Certification Overview

ITIL is producing students who are accomplished engineers trained in the application of the latest IT techniques to enhance productivity with the least probable investments. In companies, wherever there is a need for additional improvements, the ITIL will help you prevail over your weaknesses and increase profit margins. Relying more on softwares than on manpower is not only valuable in cutting down the costs, but is also error free and less time consuming. Earlier on, the ITIL Processes consisted of a library containing 30 books related to IT. In the latest revised edition, however, the number was reduced and now we have eight volumes. The material was revised and groups were created according to comparable topics and materials.

These volumes that are included in the ITIL Processes envelope information about the needs of the customers and also what core methods need to be applied for further business enhancement. After the service management is applied by the ITIL certified engineers, they also preserve and recover the service.

Who can do this certification?

The field of information technology is continuously in a state of alteration. New advancements are made each day and in order to stay up to date and attentive of the newest in the IT, one must have some kind of authorized certification as well. So, engineers who are working with firms who are bent upon trying to pick up their infrastructures and building up service administration through IT, need to clear this ITIL V3 exam and get hold of the certificate. This learning and training will get them going in their respected fields and will definitely be a foundation of increase in their familiarity and understanding.

Benefits

The benefits of acquiring this certificate are quite a lot. You will not only become a source of introducing great possibilities in your firm but will be able to create improvements in the already existing processes. Through ITIL incident management process flow, the engineers will definitely be able to save the company and restore normal services. Getting hold of this certificate will allow you to get a position in a well reputed company who are looking for keen engineers and technicians who have the ability to handle and maneuver the current international financial crisis using technology as their tool to boost productivity.

Associated Exam

With ITIL V3, you need to clear a whole of four levels in order to get hold of the certificate. The first being the foundation level. The next are Intermediate, ITIL Managing across the Life cycle and Expert level, respectively.

Prerequisites

A person should have earlier experience in the related field. When he is studying for the certificate, it is only going to help him if he had had any practice handling similar situations before as well. Other than that, each level exam is actually a requirement in order to appear for the next level exam.

Examination Overview

There are five modules included in the ITIL processes. ITIL V3 processes include the following:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

In the first component, making up a strategy is followed. The needs and the requirements of the customers are studied according to their existing place and worth in the market. This is basically the thinking part. A strategic thinking is developed. In the ITIL processes, the second step of service design includes the designs of various services that are applied after the development of the strategy. These designs could be of new services or the improvements to the recent ones. As the conversion process begins, the third module, service transition comes into action. It is made positive that this modification to existing or new services is done with uniformity in an methodical approach. Ensuring the fact that all the services are being carried out professionally comes under the fourth constituent. Any fixtures or problems that might crop up during this whole course, are taught to be eliminated. In the last chapter of the ITIL processes, the candidates are trained how to successfully sustain the services. The improvements are persistently encouraged to be applied and lessons from previous mistakes and failures are learnt.

Validity of certification

Unlike the Cisco certifications, the certificates provided under ITIL are life long. They are valid for long terms and do not expire.

Expert Review

Pink Elephants in their E-journal remark about ITIL telling the users that ITIL is a useful resource that ensures that the company lodge such improvements in their infrastructures that will lower the costs and improve chances of increased productivity.