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Exam Code: MS-700

Exam Name Managing Microsoft Teams

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Microsoft MS-700 Practice Test 73

Question 720

A helpdesk needs an objective ongoing connectivity measurement after the company replaces its secure web gateway. Which governance practice would help sustain the improvement?

  1. Schedule external-access recertification by team owner and remove obsolete guest accounts.
  2. Require a call timestamp and user context in incident tickets to make investigations repeatable.
  3. Keep Teams hardware alert thresholds and response responsibilities documented.
  4. Schedule network connectivity rechecks following major DNS and routing modifications.

Explanation

Correct Answer

D:

Schedule network connectivity rechecks following major DNS and routing modifications. This reduces recurrence because: Network connectivity measurements surface local egress and path-quality conditions distinct from Teams app activity counts. The immediate supported action is: Use the Microsoft 365 network connectivity testing service periodically to track changes affecting Teams users.

Other Answers

A:

Schedule external-access recertification by team owner and remove obsolete guest accounts. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Schedule network connectivity rechecks following major DNS and routing modifications.

B:

Require a call timestamp and user context in incident tickets to make investigations repeatable. This addresses another Teams management situation, such as: One executive reports severe audio distortion during a single customer meeting while most employees have healthy calls. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Schedule network connectivity rechecks following major DNS and routing modifications.

C:

Keep Teams hardware alert thresholds and response responsibilities documented. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Schedule network connectivity rechecks following major DNS and routing modifications.

Question 721

A college wants students to submit Teams client feedback to an authorized review process. Which Teams management change most directly resolves the issue?

  1. Review Teams guest membership and supported Entra external-identity reports for scoped external access.
  2. Inspect Teams Call Analytics for the affected user's specific meeting or call to isolate endpoint and network symptoms.
  3. Use supported Teams and Microsoft 365 audit information to review creation and deletion of team-backed resources.
  4. Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

Explanation

Correct Answer

D:

Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. The reason is: Feedback controls govern supported user reporting and consent rather than directly changing media transport. Validate it by: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Other Answers

A:

Review Teams guest membership and supported Entra external-identity reports for scoped external access. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

B:

Inspect Teams Call Analytics for the affected user's specific meeting or call to isolate endpoint and network symptoms. This addresses another Teams management situation, such as: One executive reports severe audio distortion during a single customer meeting while most employees have healthy calls. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

C:

Use supported Teams and Microsoft 365 audit information to review creation and deletion of team-backed resources. This addresses another Teams management situation, such as: A compliance team wants evidence of who deleted a Teams workspace last week. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

Question 722

A college wants students to submit Teams client feedback to an authorized review process. Which platform principle makes the chosen approach appropriate?

  1. Call Analytics exposes call-specific participant and device-quality information that broad usage reports cannot diagnose.
  2. Network connectivity measurements surface local egress and path-quality conditions distinct from Teams app activity counts.
  3. Audit records and lifecycle reports capture supported administrative events, unlike usage reports which focus on adoption.
  4. Feedback controls govern supported user reporting and consent rather than directly changing media transport.

Explanation

Correct Answer

D:

Feedback controls govern supported user reporting and consent rather than directly changing media transport. This accounts for why the proposed Teams management action is appropriate: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. Test the result with: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Other Answers

A:

Call Analytics exposes call-specific participant and device-quality information that broad usage reports cannot diagnose. This addresses another Teams management situation, such as: One executive reports severe audio distortion during a single customer meeting while most employees have healthy calls. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

B:

Network connectivity measurements surface local egress and path-quality conditions distinct from Teams app activity counts. This addresses another Teams management situation, such as: A branch reports slower Teams meeting join times after switching internet service providers. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

C:

Audit records and lifecycle reports capture supported administrative events, unlike usage reports which focus on adoption. This addresses another Teams management situation, such as: A compliance team wants evidence of who deleted a Teams workspace last week. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

Question 723

A college wants students to submit Teams client feedback to an authorized review process. Which post-change verification is most relevant?

  1. Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.
  2. Open the targeted call record and compare the affected participant's media statistics with another participant.
  3. Compare the reported active user population and team activity with expected adoption groups for the same period.
  4. Simulate or observe an approved device state change and confirm a routed alert appears for the correct support owner.

Explanation

Correct Answer

A:

Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff. This is the relevant evidence because the recommended change is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. Its underlying mechanism is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

Other Answers

B:

Open the targeted call record and compare the affected participant's media statistics with another participant. This addresses another Teams management situation, such as: One executive reports severe audio distortion during a single customer meeting while most employees have healthy calls. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

C:

Compare the reported active user population and team activity with expected adoption groups for the same period. This addresses another Teams management situation, such as: A department lead asks how many employees actively used Teams this month following rollout. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

D:

Simulate or observe an approved device state change and confirm a routed alert appears for the correct support owner. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Question 724

A college wants students to submit Teams client feedback to an authorized review process. Which oversight action best supports ongoing compliance?

  1. Review recurring call-quality patterns with networking and support owners on a scheduled basis.
  2. Review app adoption separately from security permission and app-license compliance checks.
  3. Schedule external-access recertification by team owner and remove obsolete guest accounts.
  4. Document feedback triage and privacy handling and relate recurring reports to technical incidents.

Explanation

Correct Answer

D:

Document feedback triage and privacy handling and relate recurring reports to technical incidents. This reduces recurrence because: Feedback controls govern supported user reporting and consent rather than directly changing media transport. The immediate supported action is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

Other Answers

A:

Review recurring call-quality patterns with networking and support owners on a scheduled basis. This addresses another Teams management situation, such as: A company wants to know which of six branches has the highest percentage of poor Teams audio calls. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

B:

Review app adoption separately from security permission and app-license compliance checks. This addresses another Teams management situation, such as: A company deploys a knowledge-base Teams app and wants to measure employee uptake. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

C:

Schedule external-access recertification by team owner and remove obsolete guest accounts. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

Question 725

An IT service improvement team needs to manage in-product user feedback consistently across departments. What configuration or administrative action best meets the requirement?

  1. Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.
  2. Configure supported Teams device alert rules to notify the responsible operations group when monitored devices fail.
  3. Review Teams guest membership and supported Entra external-identity reports for scoped external access.
  4. Use the Teams Call Quality Dashboard to analyze aggregated call-quality trends by site and network characteristics.

Explanation

Correct Answer

A:

Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. The reason is: Feedback controls govern supported user reporting and consent rather than directly changing media transport. Validate it by: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Other Answers

B:

Configure supported Teams device alert rules to notify the responsible operations group when monitored devices fail. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

C:

Review Teams guest membership and supported Entra external-identity reports for scoped external access. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

D:

Use the Teams Call Quality Dashboard to analyze aggregated call-quality trends by site and network characteristics. This addresses another Teams management situation, such as: A company wants to know which of six branches has the highest percentage of poor Teams audio calls. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

Question 726

An IT service improvement team needs to manage in-product user feedback consistently across departments. What Teams or Microsoft 365 behavior explains the solution?

  1. Audit records and lifecycle reports capture supported administrative events, unlike usage reports which focus on adoption.
  2. Feedback controls govern supported user reporting and consent rather than directly changing media transport.
  3. Managed device health and supported alerting can surface incidents earlier than waiting for user complaints.
  4. Call Quality Dashboard summarizes quality signals over populations and locations, whereas single-call investigations use detailed analytics.

Explanation

Correct Answer

B:

Feedback controls govern supported user reporting and consent rather than directly changing media transport. This accounts for why the proposed Teams management action is appropriate: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. Test the result with: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Other Answers

A:

Audit records and lifecycle reports capture supported administrative events, unlike usage reports which focus on adoption. This addresses another Teams management situation, such as: A compliance team wants evidence of who deleted a Teams workspace last week. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

C:

Managed device health and supported alerting can surface incidents earlier than waiting for user complaints. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

D:

Call Quality Dashboard summarizes quality signals over populations and locations, whereas single-call investigations use detailed analytics. This addresses another Teams management situation, such as: A company wants to know which of six branches has the highest percentage of poor Teams audio calls. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

Question 727

An IT service improvement team needs to manage in-product user feedback consistently across departments. How should the administrator confirm the solution in a pilot?

  1. Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.
  2. Compare a test guest's recorded memberships to the intended approved access list.
  3. Compare an affected office's network test results before and after a documented ISP change.
  4. Simulate or observe an approved device state change and confirm a routed alert appears for the correct support owner.

Explanation

Correct Answer

A:

Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff. This is the relevant evidence because the recommended change is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. Its underlying mechanism is: Feedback controls govern supported user reporting and consent rather than directly changing media transport.

Other Answers

B:

Compare a test guest's recorded memberships to the intended approved access list. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

C:

Compare an affected office's network test results before and after a documented ISP change. This addresses another Teams management situation, such as: A branch reports slower Teams meeting join times after switching internet service providers. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

D:

Simulate or observe an approved device state change and confirm a routed alert appears for the correct support owner. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best validation test for the stated scenario. The appropriate answer for this scenario is: Submit a synthetic feedback item from a pilot account and verify how it is presented to authorized staff.

Question 728

An IT service improvement team needs to manage in-product user feedback consistently across departments. What follow-up management standard should be maintained?

  1. Schedule network connectivity rechecks following major DNS and routing modifications.
  2. Review app adoption separately from security permission and app-license compliance checks.
  3. Schedule external-access recertification by team owner and remove obsolete guest accounts.
  4. Document feedback triage and privacy handling and relate recurring reports to technical incidents.

Explanation

Correct Answer

D:

Document feedback triage and privacy handling and relate recurring reports to technical incidents. This reduces recurrence because: Feedback controls govern supported user reporting and consent rather than directly changing media transport. The immediate supported action is: Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.

Other Answers

A:

Schedule network connectivity rechecks following major DNS and routing modifications. This addresses another Teams management situation, such as: A branch reports slower Teams meeting join times after switching internet service providers. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

B:

Review app adoption separately from security permission and app-license compliance checks. This addresses another Teams management situation, such as: A company deploys a knowledge-base Teams app and wants to measure employee uptake. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

C:

Schedule external-access recertification by team owner and remove obsolete guest accounts. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best preventive control for the stated scenario. The appropriate answer for this scenario is: Document feedback triage and privacy handling and relate recurring reports to technical incidents.

Question 729

A company deploys a knowledge-base Teams app and wants to measure employee uptake. What is the best direct operational response?

  1. Review Teams guest membership and supported Entra external-identity reports for scoped external access.
  2. Configure supported Teams feedback policies and review received feedback using the authorized administration workflow.
  3. Configure supported Teams device alert rules to notify the responsible operations group when monitored devices fail.
  4. Use supported Teams app usage reporting to identify which permitted applications are being adopted.

Explanation

Correct Answer

D:

Use supported Teams app usage reporting to identify which permitted applications are being adopted. The reason is: App usage reports measure application adoption, not whether an app has received a sufficient permission grant. Validate it by: Compare app usage for two approved pilot cohorts after a scoped app deployment.

Other Answers

A:

Review Teams guest membership and supported Entra external-identity reports for scoped external access. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Use supported Teams app usage reporting to identify which permitted applications are being adopted.

B:

Configure supported Teams feedback policies and review received feedback using the authorized administration workflow. This addresses another Teams management situation, such as: A college wants students to submit Teams client feedback to an authorized review process. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Use supported Teams app usage reporting to identify which permitted applications are being adopted.

C:

Configure supported Teams device alert rules to notify the responsible operations group when monitored devices fail. This addresses another Teams management situation, such as: A Teams Rooms display goes offline overnight but no IT staff receives a health notification. It is not the best configuration decision for the stated scenario. The appropriate answer for this scenario is: Use supported Teams app usage reporting to identify which permitted applications are being adopted.

Question 730

A company deploys a knowledge-base Teams app and wants to measure employee uptake. Why does the recommended configuration address the requirement?

  1. Usage reporting provides aggregated service adoption and activity measures rather than detailed call failure root causes.
  2. Call Analytics exposes call-specific participant and device-quality information that broad usage reports cannot diagnose.
  3. App usage reports measure application adoption, not whether an app has received a sufficient permission grant.
  4. Guest collaboration visibility relies on directory and team membership records rather than network call diagnostics.

Explanation

Correct Answer

C:

App usage reports measure application adoption, not whether an app has received a sufficient permission grant. This accounts for why the proposed Teams management action is appropriate: Use supported Teams app usage reporting to identify which permitted applications are being adopted. Test the result with: Compare app usage for two approved pilot cohorts after a scoped app deployment.

Other Answers

A:

Usage reporting provides aggregated service adoption and activity measures rather than detailed call failure root causes. This addresses another Teams management situation, such as: A department lead asks how many employees actively used Teams this month following rollout. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: App usage reports measure application adoption, not whether an app has received a sufficient permission grant.

B:

Call Analytics exposes call-specific participant and device-quality information that broad usage reports cannot diagnose. This addresses another Teams management situation, such as: One executive reports severe audio distortion during a single customer meeting while most employees have healthy calls. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: App usage reports measure application adoption, not whether an app has received a sufficient permission grant.

D:

Guest collaboration visibility relies on directory and team membership records rather than network call diagnostics. This addresses another Teams management situation, such as: An audit asks which external guests still belong to sensitive Microsoft Teams workspaces. It is not the best service mechanism for the stated scenario. The appropriate answer for this scenario is: App usage reports measure application adoption, not whether an app has received a sufficient permission grant.